Understand your reputation.
Grow it.
Every review across Google, TripAdvisor, Booking.com and Trustpilot, scored out of 100 — and exactly what to fix.
Reputation Score
Sources
Reviews
250
Avg rating
4.8
Replied
82%
How it works
From sign-up to insights in three steps.
Connect your reviews
Tell us your business name and Google listing — we bring in your Google, TripAdvisor, Booking.com and Trustpilot reviews via a bulk import.
Provio scores & analyses them
Every review runs through the scoring engine and AI — a clear number out of 100, plus plain-English insights.
You act on what it tells you
See exactly what to fix next, and a drafted reply ready for every review.
Where your reviews live
Four sources. The ones customers actually use.
Google, TripAdvisor, Booking.com and Trustpilot are the platforms real customers actually review on — so that's where Provio looks. No obscure directories nobody checks.
One dashboard
Everything your reputation needs, in one place.
A single dashboard that scores your reputation and tells you what to do next.
Your reputation score
One number out of 100, calculated from every review across all four sources.
Every source, one view
Google, TripAdvisor, Booking.com and Trustpilot — no more switching tabs to see how you’re really doing.
Reviews mentioning “wait” are up this month — mostly Saturday afternoons.
Insights, not just data
Plain-English insights surface the patterns in your reviews before you’d spot them yourself.
Great coffee — service slowed right down on Saturday.
Replies, drafted for you
Every review gets a ready-to-send reply drafted in your voice — copy, tweak, done.
Watch it trend
See whether your score is climbing or slipping over time, not just where it stands today.
Know what to fix next
A short, concrete checklist — not just a score with no next move.
Transparent by design
No black box. See exactly what moves your score.
Every point is explained. Provio breaks your reputation into five measured factors — so you always know the next thing to fix.
Because the maths is open, the advice is specific: “reply to 18 more reviews to lift your response-rate score,” not “engage more.” That's the difference between a dashboard and a coach.
AI-powered
Not just a score — Provio tells you what's happening and writes your replies.
Aroha K.
2 days agoGreat coffee and the staff are lovely. Service slowed right down when it got busy on Saturday, but the flat white was worth the wait.
Thanks so much, Aroha — really glad the flat white hit the spot! You're right that Saturday got away on us; we're working on keeping service quick even at peak. Hope to see you again soon.
What Provio noticed
Sample dataReviews mentioning “wait” or “slow” are up this month, almost always tied to Saturday afternoons — the same window your response rate is lowest. Replying to those first moves both numbers at once.
Automation
Don't just measure your reputation — build it on autopilot.
Turn every happy customer into a review, without lifting a finger.
Review-request emails
Ask every customer for a review at the right moment — polite, on-brand, sent automatically.
RoadmapTap-to-review NFC & QR tags
Physical tags for your counter and order bags — tap, and the customer lands on your review page.
RoadmapEmbeddable Provio badge
Show your live score on your own website with one snippet — proof that updates itself.
RoadmapShow it off
Your live score, embedded on your own site.
One snippet, and your reputation score becomes a badge visitors can see before they even reach your reviews — proof that updates itself, not a screenshot that goes stale.
Roadmap<script src="provio.co.nz/badge.js"></script>Works with